Comments on: Gonna open a bait shop!

By: Chad Gniffke

Chad Gniffke — Tue, 23 Feb 2010 18:19:29 +0000

Thanks Randy! I just left you a voicemail providing you with an update. Keep in mind that you are seeking out a product that is not yet available. You can buy Kaseya today without any problem, you just can’t buy the version I want to talk to you about.

Talk with you soon,
Chad

By: Randy

Randy — Tue, 23 Feb 2010 12:51:47 +0000

Yep - I guess I was a little angry last night when I wrote this. I’m sure it will all work out in the end. Yes, I’m convinced that Kaseya is the way to go… now after all that, let’s hope I can afford it (prices unknown at this point). Thanks!

By: Chad Gniffke

Chad Gniffke — Tue, 23 Feb 2010 07:10:38 +0000

Randy, as I mentioned in my email tonight, I am going to make sure you are taken care of. Don’t fret, by tomorrow you will have some sort of Kaseya to use

Thanks for hanging in there!

By: Ben

Ben — Tue, 23 Feb 2010 06:40:01 +0000

As an all round package though, Kaseya still seems to look the sweetest. Monitoring , Backup and Disaster Recovery, End point security and remote access. Does anyone else do all four?

By: Randy

Randy — Tue, 23 Feb 2010 06:08:57 +0000

Yep - Packet Trap is looking better again. They also offer coaching to help build an MSP business. I didn’t know N-Able was doing that, too.

By: Ben

Ben — Tue, 23 Feb 2010 05:55:36 +0000

I feel your pain! I’m going through the same painful decision making. I keep getting my fortnightly call from the N-Able rep who’s actually very helpful and I like the sound of their business coaches. I can’t help but think Kaseya is a better solution though. It’s just a shame that their support infrastructure is (apparently) so awful.