The first issue of the Mouse & Driver Gazette will be in the mail next week. I plan to send out a monthly newsletter to my clients and probably to prospects as well. If you’re a client you should be seeing it in the mail (yes snail mail) by the end of next week. I’m actually pretty excited about it. This is coinciding with my official launch of the Ultimate Computer Protection Plan and my long overdue price increase.
I’ve been following Caroline’s blog for a month or two now. I enjoy it and hope some of you might as well. Here’s her post about the 2008 edition of the Thirty Day Challenge
http://www.caroline-middlebrook.com/blog/thirty-day-challenge-2008-is-here-and-im-in/
Try this one…. test #2
If you’ve used a computer consultant in the past, please take my poll and tell me what you hated the most about the experience.
I discovered the 30 Day Challenge last year about 1/2 way through it. I tried catching up, but just couldn’t. Even with the frustrations of not being able to get things done in time to work with the group, I learned an incredible amount about Internet Marketing.
This years challenge looks even better! I downloaded FLOCK as a result of watching the first “pre-season” video and I love it. Can’t wait!! Join me.
Moments ago I installed the FLOCK browser. According to Ed Dale, it’s better than FireFox. We’ll see. It has some interesting features, including the blog editor that I’m using right now.
This is a story of the worst technical support I’ve ever experienced in my life. It’s no wonder everyone complains about the quality of technical support.
As a computer tech with 20+ years of experience, I thought I’d seen and heard it all when it comes to tech support horror stories. I’ve dealt with countless completely clueless “techs” on the phone and mostly managed to keep my cool. I’ve learned to deal with those who follow their scripts without understanding. Usually once all the scripted stuff doesn’t work, you can escalate to 2nd level support and start the real troubleshooting. Read the rest of this entry »